About The Job:
Director of Customer Management
Locations (Hybrid): Dallas, Texas. San Francisco, California. Seattle, Washington. Toronto, Canada
I’m working with a leading data center platform that is looking to add a Director of Customer Management to its team.
This is a senior customer-facing role focused on building strategic relationships, driving revenue through leasing, and growing key customer accounts.
Key Responsibilities:
- Build and strengthen relationships with key data center customers
- Identify new opportunities and drive revenue growth
- Lead complex leasing and negotiation processes
- Develop customer account strategies and roadmaps
- Lead Quarterly Business Reviews with customers
- Coordinate internal teams throughout the deal cycle
- Identify opportunities to expand existing customer relationships
- Stay informed on customer needs and data center market trends
What we’re looking for:
- 10+ years of experience in customer management, strategic accounts, or enterprise sales
- Experience in data centers, technology, or real estate
- Strong track record of driving revenue and meeting targets
- Experience with complex negotiations
- Strong relationship-building and communication skills
- Ability to manage multiple priorities and work across teams
