Critical Facilities Technician III / IV

Location: South Dallas Area, Texas, near Whitney
Compensation: Up to $58 per hour, depending on experience and level
Shift: Panama-style 2-2-3 schedule
Additional Package: Upfront sign-on bonus, relocation coverage and company-paid temporary accommodation available until 2027

The Opportunity

Harper Harrison is supporting a leading global data center owner and operator with the appointment of multiple Critical Facilities Technicians for a major new hyperscale campus south of Dallas.

This is a rare opportunity to join a completely new data center campus before it becomes operational. The company is building its initial Operations and Maintenance team now, ahead of the planned go-live date later this year.

Successful candidates will help take the campus through its transition into live operations, develop a detailed understanding of the infrastructure and establish the operational standards that future technicians will follow.

The wider development includes multiple planned data center facilities, with further construction expected to begin next year. As additional capacity comes online, the Operations team will continue to grow, creating long-term opportunities to progress into Lead Technician, Supervisor and broader technical leadership positions.

This is an opportunity to become part of the original technical team supporting one of the largest new data center developments in Texas.

The Role

The Critical Facilities Technician will be responsible for the safe, reliable and continuous operation of the campus’s critical electrical, mechanical and cooling infrastructure.

You will work across complex, interconnected systems that may include MV and LV switchgear, UPS systems, generators, electrical distribution, chillers, chilled-water systems, pumps, air-handling equipment, VFDs, fire and life-safety systems, BMS and EPMS platforms.

The position requires someone who understands how individual assets interact across the wider critical environment and how maintenance, switching or equipment failures can affect system redundancy and the critical load.

Responsibilities will include:

• Operating, monitoring and troubleshooting critical electrical, mechanical and HVAC systems
• Responding to alarms, abnormal conditions and equipment failures
• Protecting the critical load during planned maintenance and unexpected incidents
• Performing or coordinating critical switching, isolations and lockout/tagout activities
• Executing preventive and corrective maintenance through the CMMS
• Reviewing and working through SOPs, MOPs and EOPs
• Monitoring infrastructure through BMS and EPMS platforms
• Coordinating OEMs, maintenance providers and specialist contractors
• Supporting incident response and root-cause investigations
• Maintaining accurate operating logs, maintenance records and technical documentation
• Identifying operational risks and escalating potential points of failure
• Supporting testing, system turnover and the transition into live operations
• Helping establish a strong safety and operational culture across the new campus

Level III

The Level III position is suited to an established data center technician who can independently operate, maintain and troubleshoot critical infrastructure.

You should be comfortable responding to alarms, coordinating maintenance, working through technical procedures and making sound decisions in a live critical environment. You will be expected to understand the impact of your work on redundancy, system availability and customer operations.

Level IV

The Level IV position is the senior technical level and is generally aimed at candidates with eight or more years of relevant experience.

Alongside remaining hands-on, you will act as an experienced technical resource for the wider team. You will support complex switching activities, respond to higher-level incidents, contribute to root-cause investigations and help guide junior technicians joining the campus.

You will be expected to challenge unsafe or technically incorrect decisions, understand the wider impact of maintenance activities and remain composed when responding to critical events.

Level IV candidates can earn up to $58 per hour, equivalent to approximately $120,000 annually before the upfront sign-on bonus.

Training and Campus Launch

Candidates joining before the campus goes live will be fully employed and paid throughout the onboarding and training period.

Training will begin with time at the new campus, followed by hands-on experience at established data center facilities across Dallas-Fort Worth. This will allow the incoming team to learn the company’s operating standards, maintenance processes, safety expectations and approach to critical incidents before assuming responsibility for the new site.

Mileage for assigned training travel will be reimbursed. Hotel accommodation can also be arranged when an overnight stay is required.

Joining during this period provides valuable exposure to the final stages of campus readiness and the transition from construction and commissioning into live operations.

Location and Relocation

The permanent work location is near Whitney, south of Dallas and approximately 35 miles north of Waco.

The area offers a lower cost of living, more accessible housing and considerably more space than the established data center markets around central and northern Dallas. It also provides access to the outdoor lifestyle surrounding Lake Whitney while remaining connected to Waco and the wider DFW region.

The company is providing substantial support to make relocation straightforward. The package includes relocation coverage, an upfront sign-on bonus and company-paid temporary accommodation available until 2027.

This gives relocating candidates the opportunity to begin the position, complete their training and become familiar with the surrounding area before committing to permanent housing.

Schedule

The position operates on a Panama-style 2-2-3 schedule using 12-hour shifts.

This structure provides every other weekend off, regular three-day breaks and seven working days during each two-week cycle. Candidates must be comfortable supporting a 24/7 critical environment and working the assigned day or night shift.

What We Are Looking For

• Hands-on data center or critical-facilities operations experience
• Experience operating and maintaining electrical, mechanical and cooling infrastructure
• Knowledge of switchgear, UPS systems, generators, HVAC and building controls
• Experience working with SOPs, MOPs and EOPs
• Understanding of critical switching and lockout/tagout
• Preventive and corrective maintenance experience
• Experience using CMMS, BMS or EPMS platforms
• Strong troubleshooting and incident-response capability
• Ability to work safely and make sound decisions under pressure
• Strong communication and technical documentation skills
• Willingness to support and develop less experienced technicians
• Availability to work a Panama-style day or night schedule
• Ability to live within a realistic commuting distance of the permanent campus

Military candidates with Navy Nuclear, power generation or similarly rigorous critical-systems experience are encouraged to apply where this has been followed by direct data center operations experience.

Why Consider This Opportunity?

This is more than an opportunity to maintain an existing facility. You will join a major new hyperscale campus at the beginning of its operational life, learn the infrastructure before it carries its full critical load and help establish the standards by which it will operate.

You will receive a highly competitive hourly rate, an upfront sign-on bonus, relocation support, temporary accommodation and an excellent 401(k) that matches 100% of employee contributions up to the first 6%, with no vesting waiting period.

Most importantly, you will be joining at the start of a multi-site development with the scale to create meaningful technical and leadership opportunities for years to come.

To learn more, apply through Harper Harrison for a confidential discussion about the campus, compensation package and available Level III and Level IV positions.